In the event of a major storm, we have storm procedures in place and our employees know their assignments in the event that management puts the procedures into action. As part of our on-going operations, we continuously monitor weather patterns that may affect our service area and alert employees when possible to take the necessary precautions.
In the aftermath of a major storm, we implement our service restoration plan which emphasizes safety and efficiency. The plan has two basic elements.
Our first priority is safety. Repair resources are assigned to the most critical areas to make them safe for the general public as well as for our employees to continue working.
Our second priority is to restore power in the most efficient manner. The restoration work will continue by repairing power lines that restore power in the shortest period of time to the largest number of customers possible.
We ask that you please remain patient in the event that you power following a major storm. Depending on the damage inflicted on the electric distribution system your power could be out for an extended period of time. Please be assured that we will work around the clock to restore your power.
For your safety and the safety of our crews, please be aware of all service vehicles parked along roadways and service repair sites. In the event you have any outage questions or would like to report downed lines please notify the BECI Dispatch Control Center.